So you just upgraded to Internet Explorer 8 (IE8), and now it crashes. You’re not alone.

IE8 may crash when you open it, while you’re using it, or when you close it. The most common symptom is the classic Windows message “Internet Explorer has experienced a problem and needs to close”. If you experience infrequent or consistent crashing in Internet Explorer 8, check your add-ins!

Open Internet Explorer 8, click on “Tools” then “Manage Add Ons” to see what Add-Ins are currently installed.

Internet Explorer 8 Add Ons Manager

Note that each Add-On has a “Status” of “Enabled” or “Disabled”. When you click on an Add-On, you have the option at the lower right corner to disable an Add-On or enable one if it’s currently disabled.

One way to quickly tell if an Add-On is causing Internet Explorer 8 to crash is to disable ALL of your Add-Ons, then close IE8 and re-open it. If the crashing goes away, then there is an Add-On that was causing your problems.

If so, you can enable each Add-On, one by one, making SURE TO CLOSE IE8 and then REOPEN IT AFTER EACH AND EVERY ADD-ON YOU ENABLE!! This is KEY!!

Some Add-Ons that we’ve already seen that cause IE8 to crash:

• myway.com
• Sonic Drive Letter Access
• Certain HP printer Add-Ons

If you feel you NEED this Add-On then do a Google search for the name of your Add-On + Internet Explorer 8 and see if there’s an updated Add-On available for you shiny new browser!

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